News tagged passenger experience

“Tech Turbulence”: How a Surprise Alaska Airlines Outage Grounded Summer Travel Plans

On July 20, 2025, Alaska Airlines faced a sudden IT meltdown, grounding flights across the U.S. for hours and leaving thousands scrambling. While the disruption shook up travel plans and hit local tourism hard, Alaska Airlines responded with customer support, flexibility, and quick recovery efforts—reminding us all how critical reliable technology is in modern travel.

July 22, 2025

Ducks on Deck: Why Royal Caribbean Says No to Duck Hunts in Central Park

Starting July 13, 2025, Royal Caribbean will ban hiding rubber ducks in its shipboard Central Park areas. While meant to protect the lush plant life and ensure passenger safety, this change might put a damper on a quirky cruise tradition. Here’s how this new policy could affect your next adventure at sea.

July 13, 2025

When Flights Turn Back: How July 8, 2025 Became a Day of Detours in the Sky

On July 8, 2025, several prominent airlines—United, Allegiant, Delta, Lufthansa, and IndiGo—had to turn their planes around due to different safety concerns. While no one was hurt, the day’s disruptions highlighted both the dedication to passenger safety and the frustrations that come with unexpected travel hiccups. Here’s why these events matter, and what travelers might expect in the future.

July 8, 2025